PRIVACY POLICY

Welcome to the official website of Reacky San. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Website. By using this Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Website.

1. Information We Collect

We may collect the following types of personal and non-personal information: Personal information provided by you: name, email address, billing/shipping address, payment information, phone number (if applicable). Account and subscription data: when you sign up for fan services, newsletters, or mailing lists. Transaction data: details of purchases made through the Site (merchandise, music, tickets). Usage data: IP address, browser type, device information, pages visited, time spent on the Site. Cookies and similar technologies: used to enhance user experience, analyse traffic, and deliver personalised content.

2. How We Use Your Information

We may use the collected information for the following purposes:

To provide, operate, and improve the Site and its services. To process orders, payments, and deliver purchased products/services. To send you promotional emails, newsletters, and fan updates (e.g., new music, videos, events). To notify you of offers, abandoned cart reminders, or sales. To analyse traffic and user trends to improve user experience. To comply with legal obligations or enforce our Terms and Conditions.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning users, store preferences, and analyse website performance. You may disable cookies in your browser, but some features of the Site may not function properly. Third-party analytics tools (e.g., Google Analytics) may collect anonymised information about your use of the Site.

4. Third-Party Services

We may use third-party services (e.g., payment processors, analytics tools, social media plugins) that collect and process data. These services have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Legal Basis for Processing (GDPR Users)

For users located in the EU/EEA, we process personal data under the following legal bases: Consent (e.g., signing up for newsletters). Contract (e.g., processing orders). Legitimate interest (e.g., website security, analytics, service improvement). Legal obligation (e.g., accounting or regulatory compliance).

7. Children’s Privacy

Our Website is not intended for children under 13(or under 16 or 18 in certain jurisdictions). We do not knowingly collect personal information from minors. Information collected from minors should be done so with the supervison of a trusted adult. If you believe a minor has provided us with data without adult supervison and(or) consent, please contact us immediately.

8. Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share information with: Service providers (e.g., payment processors, email service providers, hosting companies) for operational purposes. Legal authorities when required to comply with applicable law, regulation, legal process, or enforceable request. Business transfers in case of merger, acquisition, or restructuring.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Email subscribers may request removal from mailing lists at any time.

10. Legal Basis for Processing (GDPR Users)

Depending on your location, you may have the right to: Access and request a copy of your personal data. Correct inaccurate or incomplete data. Request deletion of your personal data (“right to be forgotten”). Restrict or object to processing. Withdraw consent at any time (e.g., unsubscribing from newsletters). Data portability (receiving your data in a machine-readable format).

To exercise your rights, contact us at: reackysan@gmail.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact Reacky San at reackysan@gmail.com

Thank you for visiting Reacky San’s official Website!

Effective from 4th April 2025

Last updated 9th September 2025